The strange insistence of AAK hydraulic valve is unnecessary or even totally wro

I have some insistence that some of my counterparts in the hydraulic valve industry think that it is strange and even unnecessary. For many things, I am quite soft, but once those insistences are touched, I immediately become as hard as steel.

The price of hydraulic valves: as a hydraulic valve manufacturing company for more than 10 years, we have inquiries from new hydraulic valve customers every week, they are mostly B2B customers. These buyers are particularly concerned about one thing: price. This seems to be nonsense. Everyone cares about the price. What I am talking about is not the level of prices, but the consistency of prices.

Once, a hydraulic valve customer from Chile made an inquiry through e-mail. After several rounds of communication, he asked for my social account. I was a little puzzled. He asked privately: are you sure that the price you gave me is the same as others? I know that my Chilean counterparts also purchase hydraulic valves from AAK. I said of course. The same hydraulic valve, the same quantity range, and our price are always the same. He still seems worried. I know this is your principle, but have your colleagues really made no exceptions? I said no. I insist on that.

He said that last year, he purchased a batch of hydraulic valves from manufacturer A. The price was very expensive and the quality was good. It was a purchase order specially approved by his boss. A few days ago, his boss met one of his counterpart and learned that his counterpart also purchased the same batch of hydraulic valves from manufacturer A in the same quantity, but the price was much lower. The boss felt that he had been wronged. When he came back, he flew into a rage and asked me if I had taken a rebate. That was wrong.

For AAK hydraulic valve, it would be great to have one more customer. However, if there is one more customer, it is at the cost of hurting another customer who once trusted you by using the "big data" method, this is too "expensive". I insist on not being manufacturer A.

I said, I see. Trust me. The next day, his hydraulic valve PO came.

The punctuality of AAK hydraulic valve: in my mind, there is no punctuality, either early or late. You choose by yourself. At first glance, it seems strange, right? But when I think about it, we often say the word "punctuality". What's the perspective? This is the other side's perspective. For example, when a meeting is held at 8 o'clock, the other party expresses the schedule. What about changing to your own perspective? What's on time? I have only two choices. Because this is important, because I respect this group of people, because I have to do something else. In short, a positive idea will choose to arrive early. In AAK hydraulic valve, only early, not late.